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Chief Operations Officer

  • Hybrid
    • Denver, Colorado, United States
  • $120,000 - $160,000 per year

Job description

ABOUT METRO CARING

Metro Caring offers innovative programming in Food Access, Nutrition, Urban Agriculture, Community Development, and Community Organizing. We know that Coloradans don’t go hungry because of a lack of food. Coloradans go hungry because they can’t afford to put food on the table. Unaffordable housing, low wages, an industrialized food system, and centuries of racism and oppression are some of the leading causes that force people to go hungry. We need bold new solutions to tackle these root causes. By investing in community wealth building, organizing our community leaders, and exploring innovative solutions to our food system, we know that, together, we can end hunger at its root.

Mission

As one of Colorado’s leading anti-hunger organizations, Metro Caring works with our community to meet people’s immediate need for nutritious, culturally relevant food while building a movement to end hunger at its root.

Our Values

We’re guided by shared values that reflect our vision and mission. These values shape our daily work, influence our decisions, and help us evaluate our impact as we strive to make a positive difference in our community. We guide ourselves by seven core values:

  • Pursue Equity

  • Champion the Mission

  • Rise Together

  • Find the Joy

  • Own It

  • Are Brave

  • Think Outside the Box

ABOUT THE ROLE

We are seeking a talented COO to play a key role in shaping our organization’s strategic direction. As part of Metro Caring’s executive leadership team, you’ll be using best practices to foster growth and promote equity-driven results, all while enhancing collaboration within our team. This leadership role also involves overseeing our finances and supporting the functions that empower us to fulfill Metro Caring’s mission. This position reports to the CEO - Integrator and will be located in Denver, CO with a hybrid work-from-home/work-from-office schedule throughout the week, including a 32-hour, four-day work week.


The ideal candidate for the role is a strong leader who brings people together and makes connections between the intersectional aspects of Metro Caring’s work. They will also be a detail-oriented leader who can effectively manage, engage, and empower a team of three direct reports. They will have the ability to support Metro Caring’s vision of co-creating with the community and organizing operations in a manner that energizes others to commit and invest. This leader will also offer genuine empathy for others with a focus on deeply understanding the rich Metro Caring community. They will have an appreciation for working in partnership and service within a community of diverse populations, treating others with respect regardless of race, ethnicity, age, education, socio­ economic status, sexual orientation, or physical and mental abilities.


KEY RESPONSIBILITIES

Strategic and Operational Responsibilities

  • Strategy: Lead and support Metro Caring’s mission by guiding the tactical and strategic management and other internal business operations to align with the execution of organizational goals. Bring a commitment to equity and an unquestionable passion for the purpose and mission of Metro Caring to planning, decision-making, and problem-solving.

  • Organizational Goals: Partner with CEOs to set a north star for the generation and tracking of organizational goals, quarterly rocks, and accountability processes (to align with the Traction/EOS model). Lead and support strong cross-functional communication of goals and learnings in a growth­ oriented environment.

  • Organizational Growth: Lead and support the management of people and expectations through change and organizational growth. Conceptualize and analyze problems and solutions in a constructive, collaborative manner geared toward helping the entire organization.

  • Employee Experience: Provide a framework for a positive, equitable employee experience (including process, professional development, and retention strategies). Provide staff with the tools and software to successfully complete their work.

  • Data and Metrics: Tactically execute with a strong data orientation and a proven ability to use metrics to drive decisions and achieve strategic objectives.

Financial Responsibilities

  • Budget preparation: Oversee a collaborative budgeting process to generate an annual budget that allows the execution of the mission and vision which aligns with organizational goals. This preparation must include interpretation and effective communication of financial information and resulting analysis.

  • Budget management: Oversee all financial activities, including budget preparation, cash flow management, financial reporting, and annual audit. Work with the development team and program managers to set goals and allocate funds.

  • Financial forecasting: Forecasting return on investment (ROI) for programs and planning for funding cycle ups and downs.

  • Financial reporting: Present monthly, quarterly, and annual financial statements to executives and the Board of Directors.

  • Policies and Procedures: Enhance and ensure sound business, risk management, and financial systems policies, procedures, and internal controls; ensure the accuracy of accounting and finance processes in compliance with Generally Accepted Accounting Principles (GAAP) and nonprofit best practices.

  • Board of Directors Support: Engage with Metro Caring’s Board of Directors and funding partners when support, knowledge, and expertise are needed. Provide coordination for the finance committee and work with the treasurer to support the Board of Directors in their fiscal oversight function.

  • Investments: Work with the investment committee to ensure values-aligned investment and management of our assets.

Job requirements

To be successful in this role:

  • You are passionate about addressing hunger and its root causes in our community.

  • You are a master of interpersonal skills, resulting in excellence in management. In alignment with Metro Caring’s culture, you are humble, empathetic, inspiring, and dependable with a high degree of emotional intelligence.

  • You are passionate about culture building and fostering environments of collaboration with a diverse, smart, and enthusiastic team. You exhibit openness to others’ views, contribute to building a positive team spirit, and put mission and organizational interests above your own. You ensure that team members are actively involved and invested in activities and decisions that promote teamwork to achieve goals.

  • You have strong skills in communication with a proactive, positive, open, and effective communication style. You give and welcome constructive feedback to those you work with and lead.

  • You have an appreciation and excitement to be part of a team that is focused on identifying creative and efficient solutions.

  • You are strategic, have a keen sense of opportunities for financial growth, and proactively take steps to mitigate organizational risk.

  • You have a track record of serving with integrity and transparency.

  • You are tuned into the current economic, political, legislative, technical, or general business trends in the Denver community that may affect Metro Caring and its mission.

  • You can get your work done in 32 hours and join us in enjoying a four-day work week with a 3-day weekend to recharge.

  • You have a minimum of five years of experience in the non-profit or social entrepreneurship space.

  • You have an MBA, MPA, Non-Profit Management, Finance degree, or equivalent experience.

IMPORTANT DETAILS

  • Location: Denver, CO

  • Time: Full time, with a 4-day, 32-hour work week.

  • Compensation: $120,000-$160,000 full-time, exempt, annual salary.

  • Benefits:

    • Four-day workweek with 32 hours per week of work, allowing a 3-day weekend to recharge

    • 96 hours per year of paid time off, as well as paid sick leave, paid holidays, and paid family leave.

    • We also offer participation after 3 months of employment in our 401K retirement plan with a 5% employer-paid match.

    • After 5 years of employment, a sabbatical is offered to staff

    • Metro Caring supports flexible work schedules, and an organizational culture that centers on our mission and values, the pursuit of equity, continuous improvement, and community leadership in all we do.

  • Reporting: This role will report to the CEO - Integrator

APPLICATION PROCESS AND TIMELINE

  • Applications Open: This application should take about 20-30 minutes including submitting your resume and a few questions.

  • Phone Interviews (30 minutes)

  • Coffee Interviews with CEOs (1 hour): This interview will dig into the details of your professional experience in relation to this role. There will be virtual options for non-Denver metro area candidates.

  • Project (1 hour): If moving to the project phase, you will receive a project scope which will take about 1 hour to complete. A $75 stipend will be provided for the time that candidates spend on this project.

  • In-Person Final Interviews (3 hours): These will be with members of the team, as well as potentially members of the Board so that you can learn more about the organization and we can dig into any final questions to ensure mutual alignment. These will be in person in Denver.

  • Reference Calls: Final candidates will share 3 professional references and we will reach out to them for 15-minute phone calls.

  • Final Offer Made

Importance of Inclusion and Belonging

Please note: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don’t meet 100% of the job qualifications and/or requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role.

Metro Caring is an equal-opportunity employer. The organization is dedicated to the goal of building and maintaining a diverse and inclusive staff. We encourage applications from qualified individuals of all backgrounds. Black, Indigenous, People of Color (BlPOC), veterans, first-generation Americans, and those who identify as LGBTQ and non-binary are strongly encouraged to apply.


Ready to apply?

If you share our values and our enthusiasm for building a movement to end hunger at its root causes and champion food as a basic human right in solidarity with the community, we’d love to review your application! Instead of a cover letter, we ask you to submit your resume and answer a few questions to share a bit more about you.

Note: Applicants must have reliable transportation. Relocation costs are not covered by Metro Caring.


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